Quick Replies: Faster, More Engaging Conversations
November 5, 2025
Quick Replies will help you save time and stay consistent by giving you reusable templates to use for common collector inquiries. Whether you’re answering questions about shipping, pricing, or artwork details, you can start from a ready-made template, personalize it, and send it directly from CMS.
Save time on every inquiry. No more rewriting the same response—just personalize your templates and hit send.
Keep your tone consistent. Choose from Artsy’s sample templates or create your own to address additional inquiries and match your gallery’s voice.
Stay aligned as a team. Shared templates ensure every reply sounds polished and on-brand, no matter who’s sending it.
How It Works
Access Quick Replies in CMS when replying to a collector inquiry.
Select a Quick Reply template or create your own. You can create, edit, and manage your templates anytime, so they always reflect your voice.
Personalize it with details like pricing, an artist CV, or a shipping quote.
Send directly from CMS in a few clicks.
Watch this quick demo video for everything you need to know about Quick Replies in under 2 minutes.
Built For How Your Gallery Works
Whether you manage all your own inquiries or share the inbox with your team, Quick Replies will fit into your daily workflows.
Get a solid starting point, so you can respond quickly and confidently.
Keep a consistent tone across every reply with shared or custom templates—especially useful for galleries with multiple sales reps.
Work across languages more easily by creating and saving translated templates once, so you always have a clear starting point for each language.
Get Started
Jump into CMS and try Quick Replies today—see how much time you can save while keeping your messages consistent, confident, and collector-friendly.