Gallery Notes: Bring Collector Context Right Into Your Conversations
Sept. 25, 2026

Add context to your collector conversations in Artsy, so your whole team knows exactly what you're working with.
Keep what you know about a collector, where the conversation happens
Collector context often lives in a notebook, a spreadsheet, or a separate CRM, so whoever picks up the next inquiry may not have it in front of them. Now you can add that context directly when the conversation happens on Artsy: a note on any collector's profile in CMS Conversations, covering who's the point of contact, where you met them, their budget, or what they're looking for—visible to everyone at your gallery. Give yourself and your team the full picture, every time.
How it works
Add one note per collector, up to 1,000 characters
Every note shows who wrote it and when
Notes appear on every inquiry from that collector, and can be edited or deleted anytime
Visible to everyone at your gallery only
Getting started
Open any collector's profile in Conversations to add your first note.



